Privacy Policy
Last updated: July 5, 2025
Piscinas Miami LLC (“the Company”, “we”, “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number and email address
- Physical address (if required for service)
- Pool/property-related information
- Contact and communication preferences
- Technical data (IP address, browser, operating system)
- Any other voluntarily provided data
2. Purpose of Data Use
We use your information for the following purposes:
- To deliver our pool sales, installation, and maintenance services
- To contact you for operational or commercial reasons
- To improve your user experience on our website
- To send promotions, updates, or surveys (with your consent)
- To comply with legal and contractual obligations
3. Use of Third-Party Tools
We may use external platforms for billing, CRM, automation, analytics, and support, including:
- Google Ads
- Meta/Facebook
- WhatsApp Business
- BankUp (for administrative and accounting operations)
These tools may receive parts of your data to operate our services. By using our website, you agree to this processing.
4. Consent
By using our website, contact forms, WhatsApp, or any of our communication channels, you expressly consent to the use of your personal data under the terms described herein.
You may withdraw your consent at any time by writing to:
📧 contacto@piscinas-miami.com
5. Your Rights
If you reside in California or the European Union, you have the right to:
- Access, correct, or delete your personal data
- Know what data we’ve collected and with whom we’ve shared it
- Request a copy of your data (data portability)
- Withdraw your consent at any time
6. Security
We implement technical and organizational measures to protect your data. However, no system is completely secure.
7. Data Retention
Your data will be retained only as long as necessary for the purposes described above or as required by law.
8. Minors
Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.
9. Changes to this Policy
We may update this Privacy Policy at any time. The most current version will always be available on our website.
10. Contact
To exercise your rights or send inquiries, contact us at:
📧 Email: contacto@piscinas-miami.com
📱 WhatsApp: +1 (786) 514-5601
🌐 Web: https://www.piscinas-miami.com